Island Ink Jet & Engraving

About Us

Quality Service

Most people know about the high cost of new replacement ink jet and laser toner cartridges when purchased from the manufacturer. Island Ink Jet offers cost savings upwards of 50% when compared to the costs of buying new ink and toners. We have been in business in Nanaimo for over 20 years. During our time we have refilled thousands of cartridges and replaced thousands of laser toners. In some cases where we are not able to fill the cartridge we offer compatible affordable replacement cartridges.

We strive to offer premium printer products and service at a fair price. We offer great parking and quick turn around times.

If you are looking for someone who will make sure your cartridge is properly matched with the right ink, filled to optimum levels, weighed on a scale and print tested in a real printer, then you need to choose Island Ink Jet!

We care about our product, we are proud of our service and the skill of our technicians. At Island Ink Jet, we do one thing and we do it better than anyone else!

Custom & High Volume Jobs

Local Business

We are a locally owned and operated Canadian company, in operation for over 20 years. Thanks to you, we have never been busier!

Frequently Asked Questions

Do you offer delivery?

How many times can I refill my cartridge?

Yes! Please contact us for more information. Please keep in mind we can only deliver toner and replacement cartridges, we can not offer refill services for delivery.

How many times can I refill my cartridge?

Eventually all cartridges will need to be replaced, but with proper care and handling you can often get several refills out of each cartridge before you need to get a new one. Ask our expert staff how you can get the longest life out of your cartridge.

How does refilling help the environment?

How many times can I refill my cartridge?

How does refilling help the environment?

Inkjet cartridges are made of plastics and take approximately 2.5 ounces of oil to manufacture. Every time you refill your cartridge instead of buying a new one, you’re reducing landfill waste significantly!

How long will a refilled cartridge last?

How does refilling help the environment?

At Island Ink Jet we believe in giving you the most for your money. That’s why we always refill cartridges with as much, or often more ink than they came with originally. If you ensure your cartridge does not dry out, you should get a long healthy life out of it. However, inkjet cartridges are designed by their manufacturers to break down and fail over time, so in most cases we wouldn't suggest more than 3 refills. We do offer never been filled cartridges in the event this happens to you.

Will refilling void my warranty?

How long will a refilled cartridge last?

Will refilling void my warranty?

No, it most certainly will not! So called “Tied Selling” is against the law in Canada under the Canadian Competition Act. Your printer’s manufacturer is not responsible for any damage resulting from the use of a refilled ink cartridge, but any issue not resulting from the use of a refilled cartridge will still be covered under your standard warranty.

How long will it take?

How long will a refilled cartridge last?

Will refilling void my warranty?

With our “drop and shop” inkjet refill service, we can usually have your cartridges ready in half an hour or less.

How much is engraving?

Can you engrave my business logo?

If you bring in an item there is a set up fee of $8 or $15 depending on the item (this fee is waived for items purchased in store) as well as a character charge of $0.89 per letter. Designs start at $2 and can go up to $15 depending on the detail.

Can you engrave my business logo?

Yes! There is a conversion charge of $15 as we need to ensure your logo can be converted to an engravable file.

How long does engraving take?

Can you engrave my business logo?

How long does engraving take?

Typically engraving is done same day, there may be some instances where your item may be done next day.